Sophos Professional Services – Support & Implementation (MDR)

You've bought the MDR platform. Now what? This is where most teams get stuck — dashboards full of alerts nobody's triaged, policies that were never actually tuned to your network topology. Sophos Professional Services walks in, maps your environment, configures detection rules to match how you actually operate, and hands over a setup that holds up when the 2am alert fires. It's not a ticket queue. It's a specialist who's done this rollout before, sitting with your team until the system is live and your staff know what to do when something trips

• Dedicated Sophos professional support for Managed Detection & Response implementation
• Environment mapping, policy tuning, and detection-rule configuration included
• Hands-on build alongside your IT or security team — not a remote ticket loop
• Covers the gap between 'platform purchased' and 'actually protecting you'
• Sophos-branded service delivery with direct vendor escalation path