Your incident response retainer is up for its next cycle. No need to re-onboard, re-explain your environment, or wait on a new contract while you're technically in a gap.
This is the renewal SKU. Same 12-month Sophos Incident Response Retainer under MDR, same pre-arranged response capability, picked up from where your current term ends. One click and the coverage continues without a break.
If you're starting fresh rather than extending an existing retainer, use the new-subscription product instead.
Keep the line open. You want the person who already knows your setup picking up the phone, not someone reading your architecture diagram for the first time at 2am
| brand | SOPHOS |
| product_type | Incident Response Retainer |
| subscription_length_months | 12 |
| subscription_type | Renewal |
| category | Managed Detection & Response (MDR) |
| coverage | Incident response under Sophos MDR |
