Standard support gets you a ticket number and a wait. Gold gets you a faster path when the M690 is doing something that's breaking your whole network at 7am on a Monday. This 1-year Gold Support renewal (or upgrade from Standard) puts WatchGuard's higher-tier support behind your Firebox M690 for another year — quicker escalation, more responsive help when you actually need it
| brand | WatchGuard |
| device_compatibility | Firebox M690 |
| service_type | Gold Support |
| subscription_term | 1 year |
| category | Network Security UTM – Subscriptions & Licensing |