Your BYOD room runs on a UVC34, UVC40, S40, UVC84, UVC86, or AV-Hub. When one of those drops out mid-call, you need a replacement fast — not a forum thread and a three-week lead time.
This 2-year PrimeCare plan keeps a certified Yealink service partner on your side: priority support with escalation during business hours, hardware advanced replacement shipped next business day, the YMCS-Room-Professional package, software updates, and access to the Yealink Online Support Center.
Covers serial-numbered BYOD room equipment. Cables, batteries, and mounting kits are consumables — they're not in scope.
Yealink MS Video products include a default 2-year hardware warranty. This plan locks that in with a named partner standing behind it.
Sold by Certified Service Partners only. Call us if you need one
| 0 | UVC34 |
| 1 | UVC40 |
| 2 | S40 |
| 3 | UVC84 |
| 4 | UVC86 |
| 5 | AV-Hub |
| brand | Yealink |
| category | Technology |
| subcategory | Meeting and Conferencing |
| service_type | PrimeCare Support Plan |
| duration_years | 2 |
| room_type | BYOD Room |
| default_hardware_warranty_years | 2 |
| max_total_hardware_warranty_years | 5 |
| replacement_shipping | Next business day |
| includes_software_updates | 1 |
| includes_ymcs_room_professional | 1 |
| excludes_consumables | 1 |
| sold_by_certified_partner_only | 1 |
| rrp_aud | 352 |
