Your BYOD room camera dies the morning of a board presentation. No one wants to be that person explaining why the call dropped. This 5-year PrimeCare plan keeps your UVC34, UVC40, S40, UVC84, UVC86, or AV-Hub covered so it doesn't happen again.
Here's what you get for five full years: priority support with escalation during business hours, next-business-day advanced hardware replacement, ongoing hardware warranty service (capped at a 5-year total), the YMCS-Room-Professional package, software updates, and access to Yealink's Online Support Center.
One thing to know: consumables like cables, batteries, and mounting kits aren't in scope. Coverage applies to serial-numbered products and accessories only.
Only Certified Service Partners can rebrand and sell this plan. If you're not a CSP, call us and we'll sort out the right path for your setup.
Add to cart and your room's covered before the next Monday
| brand | YEALINK |
| category | TECHNOLOGY |
| subcategory | MEETING AND CONFERENCING |
| service_duration_years | 5 |
| applicable_models | UVC34, UVC40, S40, UVC84, UVC86, AV-Hub |
| room_type | BYOD Room |
| includes_ymcs_room_professional | 1 |
| includes_software_updates | 1 |
| includes_nbd_hardware_replacement | 1 |
| hardware_warranty_cap_years | 5 |
| rrp_aud | 1205.6 |
| csp_required | 1 |