Standard support got you through the day, but when the firewall hiccupped at 7:45 on a Monday and your whole office was staring at a dead router, you needed someone on the phone fast. That's what Gold Support is for. This 1-year renewal or upgrade slots into your Firebox Cloud Medium deployment and steps your support tier up to Gold — no hardware change, just a licence activation against your existing serial. If you're already on Standard and want the faster response, this is the clean way to upgrade without buying new kit. Add to cart and we'll have the key ready
| brand | WatchGuard |
| product_line | Firebox Cloud Medium |
| support_tier | Gold |
| term | 1 year |
| type | Renewal / Upgrade |
| category | Network - Security UTM |
| subcategory | Subscriptions & Licensing |
