You're on Standard support and it's been fine — until the one night the firewall threw an error at 11pm and your only option was a ticket that wouldn't get touched until 8am. Now the whole office is staring at a dead VPN.
Gold Support for the Firebox M4600 is the step up. Same platform, same admin console, but a higher service tier with priority response when things go sideways. This is the 12-month renewal or upgrade licence — if you're already on Gold it extends your window; if you're on Standard it lifts you to the next level.
No hardware swap. No re-cabling. You activate the key in the M4600 console and your support tier changes from that point forward.
If your business can't afford a 24-hour gap between "the firewall is throwing errors" and "a human actually picks up the phone," this is the tier that closes that gap.
Not sure whether you're currently on Standard or Gold? Call us. We'll check your existing licence, confirm what you've got, and tell you if this is a renewal or an upgrade before you spend a cent
| brand | WatchGuard |
| compatible_model | Firebox M4600 |
| subscription_duration | 1 year |
| product_type | Support renewal/upgrade licence |
| category | Network Security UTM |
| subcategory | Subscriptions & Licensing |
| rrp_aud | 5720 |
| delivery_format | Licence key |
