Your AI Theta lens is running but the feed just dropped. Or you're mid-install and the stock cable won't quite reach the hub. Either way, you need the right connector on the right length, not a generic patch lead that looks close but won't seat.
This is the 1 m replacement video cable Ubiquiti specs for connecting an AI Theta lens to an AI Theta Hub. Woven-fabric outer jacket, PVC inner sheath, 3.7 mm diameter. The Theta proprietary connector means it plugs in and stays in — no wobble, no re-seat every time someone brushes past.
If your lens is within a metre of the hub, this is the cable that keeps the feed clean. Grab one as a spare before you need it at 6 pm on a Friday
| brand | Ubiquiti |
| cable_length | 1 m (3.3 ft) |
| connector_type | Theta proprietary |
| jacket_material | PVC |
| outer_jacket | Woven fabric |
| cable_diameter | 3.7 mm (0.15 in) |
| enclosure_dimensions | 28 × 13 × 7.5 mm (1.1 × 0.5 × 0.3 in) |