Your server doesn't care what time it is. Neither should your support. This plan puts a Lenovo engineer on the line 24 hours a day, 7 days a week, with a 4-hour response window. If your ST250 V2 drops at 2am on a Sunday, you're not waiting till Monday. You're talking to someone who can get you back up before your first shift clocks in
| brand | Lenovo ISG |
| category | Servers |
| subcategory | Lenovo Warranty |
| duration | 3 years |
| service_level | Premier |
| response_time | 4 hours, 24/7 |
| availability | 24 hours, 7 days a week |
| compatible_model | ThinkServer ST250 V2 |
| part_number | 5WS7C00363 |
