Your DM5100F SAN storage array throws a controller fault and your whole environment grinds to a halt. You need someone on-site in hours, not days – and you need your LUNs untouched while they fix it.
This 3-year Premier Advanced extension delivers a 2-hour response window, 24×7. And Your Drive Your Data means the drives holding your production data never leave the rack. Lenovo swaps the faulty component; your arrays keep serving.
Covers the ThinkSystem DM5100F SAN platform with AFA Fundamentals included. Three years of storage uptime without gambling on a depot queue
| brand | LENOVO ISG |
| category | SERVERS |
| subcategory | LENOVO WARRANTY |
| warranty_level | Premier Advanced |
| duration | 3 Years |
| response_time | 24×7, 2-hour response |
| drive_policy | Your Drive Your Data (YDYD) |
| platform | ThinkSystem DM5100F SAN |
| feature_set | AFA Fundamentals |