Your SR655 goes down at 2am on a Sunday and the national chain says "call us Monday." That's not good enough when your whole business runs off that box. This is Lenovo's Essential Service tier: five full years of 24×7 coverage with a 4-hour response window. A technician gets to you fast, not after your next board meeting. And YourDrive YourData means when a drive fails, you keep it. Your data never leaves the building. Lenovo swaps in a new drive and walks out. Five years. Four hours. Your data stays yours
| brand | Lenovo ISG |
| category | Servers |
| subcategory | Lenovo Warranty |
| service_tier | Essential Service |
| coverage_period | 5 years |
| response_time | 4 hours |
| availability | 24×7 |
| drive_retention | YourDrive YourData |
| compatible_server | Lenovo SR655 |