Four hours. That's the window between 'the server's dead' and 'a technician is at your door.' For a ThinkSystem ST550 running your core workload, that gap can cost more than the service itself.
Lenovo Essential Service gives you three years of 24×7 coverage with a four-hour response time. Day or night, weekend or public holiday — the clock starts when you call, and the tech is on-site within four hours.
YourDrive YourData: when a drive fails, it stays in your possession. Lenovo replaces the part. Your data remains on your premises, in your control.
Three-year term. 24×7 availability. Four-hour onsite response. ThinkSystem ST550
| brand | Lenovo ISG |
| category | Servers |
| subcategory | Lenovo Warranty |
| service_type | Essential Service |
| duration_years | 3 |
| response_time | 4 hours |
| availability | 24x7 |
| data_retention | YourDrive YourData |
| compatible_server | ThinkSystem ST550 |